In this new highly volatile medical world of HMOs, consolidated purchasing
and billing, and giant medical corporations, the physician is receiving more and more
pressure to use the cheapest possible product. In some cases the product may not even work
effectively. Unfortunately, most physicians are not trained in biomechanics, mechanical
design and engineering, or even the proper selection and fitting of braces. The physicians
often rely on their technicians, nurses, orthotists, or physical therapists to help select
and fit the proper brace. Even orthotists may not fully understand all of the design
weaknesses that are inherent in some of the latest breed of rehabilitative and functional
braces, much less the other professionals. The result is that the patient is placed at
increased risk without the physician or patient knowing about the risk.
Sometimes the difference between a properly functioning product and one
that has many inherent weaknesses is not even a question of the cost. Many companies
simply want to sell something and have become very good at marketing! They do not pay
close attention to the design details! There is no effort to make the best possible
product for the patient in a given price range. They wine and dine the physician in order
to get the business. Without adequate knowledge to properly evaluate each product's
ability to meet the requirements of the patient and the procedure, the physician is
playing Russian Roulette!
The physician holds the ultimate responsibility for the patient's
problems, not the manufacturer! As soon as the patient leaves the doctor's office, the
brace is no longer the "X brace", it has become "Dr. Smith's
brace". The physician has selected the product and placed it on the patient with
the patient's full confidence that it was the proper treatment. It is also true for
patients that leave the office without a brace (when they could gain significant benefit
from one), that they talk about "Dr. Smith's treatment". They discuss
their procedure with their friends, and they talk about the differences between the
methods of Dr. Jones and Dr. Smith. The physician gets the blame for all of the
difficulties that the patient experiences. Modern patients are not ignorant, they talk to
a lot of other people!
It is very important for physicians and medical professionals to
adequately educate themselves on the products that they use. It reflects on their
professional skills. Physicians should never permit the use of a particular product
strictly on the basis of its cost. It is never completely a question of price, but rather
it is the price performance ratio coupled with the ability to meet the needs of the
patient's particular condition that is important. This is called value! Even simple modern
medical procedures can cost a few thousand total dollars to the patient and his insurer.
The difference between a product that functions properly and one that functions poorly, is
often very small relative to the problems that are created for the patient and the
physician's reputation. Think twice about the proper product!
There is a difference!
The difference is in the details!